Bristol concession manager at Strip Boutique
13 Apr 2015

Harvey Nichol (Bristol) Concession Manager
(Specialising in Waxing & Spray Tanning)

Full time | Permanent |Competitive Salary | Excellent Bonus & Commission Scheme

About Us

Strip is an exciting, dynamic Retail and Beauty Company who has been rapidly expanding over the last nine year offering our clients a virtually pain free waxing experience. Here at our prestigious Harvey Nichols Store in Bristol we aim to deliver the best Wax treatments, with a luxury and opulence feel. This too is mirrored throughout all of our Strip Boutiques.

You will be responsible for delivering our unique waxing and tanning services to all potential customers. In order to maximise sales opportunities you will be confident in traffic stopping customers, passionate about our service, treatments and determined to win repeat business through client retention. You will continuously seek new business opportunities along with delivering a 5* customer service experience when performing luxury waxing and tanning services.
About You

As our Concession Manager you will be a true brand ambassador representing customer excellence to ensure customers feel comfortable and are thrilled with their experience of luxury service. You must be passionate about beauty and have had retail exposure, however more specifically within this role you are an expert at Waxing and Spray Tanning.

You will be accountable for reaching and excelling our Concession sales targets by managing your day to day operational business, you should be able to be reactive and quickly think on your feet to problem solve. You should be seeking new ideas/ ways to improve and drive sales to maximise profits.
Your customer experience should be renowned every time you offer treatments. You must go above and beyond industry and client expectations, delivering nothing but excellence results time and time again.
Are we, who you’re looking for? Have you got the Strip desire?


• NVQ Level 2/3 in Beauty Therapy Experience in stock orders and inventory - An absolute PASSION for waxing - Ideally experience in managing a beauty column/ concession (not essential)
• Proficient with Brazilian & Hollywood Hot waxing / Proficient in Spray Tanning
• Exceptional customer care / service skills
• Excellent organisation, presentation and housekeeping
• Must have the ability to work on your own and use initiative
• You must have managed a £300k plus turnover Column/ Concession/ Business
• Outgoing, enthusiastic/ friendly / approachable /Self-motivated
• Completely fluent in the English language ¬
• Fully Flexible working ability (Inclusive of weekdays, weekends Mornings & Evenings)
• Must have a ‘can do’ attitude

If YES, we can offer you with;

Favourable Staff discounts
Monthly Free treatments
Bonus & Commission Scheme
Paid Holidays
Training & Development - Management Specific (We are passionate about promoting and developing within)

Please send your CV to or alternatively you can post your CV to Strip – HR Department, 102 Fulham Road, Chelsea, London, SW3 6HS.

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